STORY HIGHLIGHTS
- First-class passengers get perks beyond the airplane
- First class may become obsolete as business-class service improves
- Some passengers will pay for first-class amenities no matter what, airlines say
If you don't mind less
privacy, for a mere $4,900, you can fly the same route nonstop business
class on Virgin Atlantic and still be plenty pampered.
If you still insist on first class but don't mind one stop, you can fly China Southern Airlines for $11,465.
Amazing first-class air cabins
Price differences between
first- and business-class fares can be dramatic, but what do passengers
in first class get for the additional money?
More importantly, for those in a position to make the call, is first class worth all the extra cha-ching?
Lufthansa's first class: retractable walls between seats can separate passengers.
Differences you don't see
Tokyo-London has by far the highest first-class fares found on three major routes recently spot-checked by CNN.
But fluctuating pricing
for flying first class with "open suites" or business class with
lie-flat beds varies widely depending on whether you're flying nonstop
or one-stop and the amount of pampering you want both in the air and on
the ground.
The highly traveled New York-Frankfurt route is typical.
If you're flying first
class from Frankfurt on your way to the Big Apple, there are many perks
beyond what you get on the airplane.
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Lufthansa offers
first-class passengers a dedicated lounge at Frankfurt, along with a
full dinner before boarding a late-night flight, if customers prefer
sleep to onboard meals.
The lounge also offers
beds, showers, office space, special security screening and chauffeured
limousines directly to the aircraft, allowing passengers to avoid
bumping elbows with mere mortals who buy business-class or coach
tickets.
You're out of luck if
you're boarding in any other Lufthansa city, however. Only in Frankfurt
do first-class travelers enjoy such ground perks.
Once onboard, it might
be tough to discern the differences between first and business, beyond
the obvious: a suite and more space versus a lie-flat seat. The food is
plentiful and the booze is free.
Don Buckenburg,
Lufthansa's managing director for sales, North America, says that many
airlines offer a suite of enclosed space with a door, creating a
passenger's "own little cabin."
"When we developed first
class, we asked customers, and our customers like open space, but they
also like privacy," says Buckenburg. "You have a seat, but a wall that
separates you. You press a button, and a wall comes up."
The retractable wall allows couples or fellow travelers to decide whether to be connected or separated.
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Buckenburg says the
first-class value differential over business class is space, privacy, a
larger, longer and wider seat and additional crew per passenger in first
class.
In addition, according
to Buckenburg, flight attendants are specially trained to serve first
class, knowing how to "read" the passenger differently and knowing the
wine and menus with precision.
For good measure, "We're one of the last airlines to serve caviar," Buckenburg says.
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